FAQ
Good answers
before your next build.
A practical guide to what Costumary does, how your workspace is organized, what the Build Assistant can help with, and what to expect before you start planning a build here.
Getting started
What is Costumary for?
Costumary is a craft build journal. It keeps your references, materials, budgets, deadlines, build logs, and project notes in one place so a project does not turn into twenty scattered folders and a camera roll mystery.
Who is it built for?
It is built for cosplayers, sewists, miniature painters, prop makers, fursuit makers, drag performers, and anyone managing a creative project with lots of moving parts. You do not need to be a professional maker to get value from it.
Can I use it for original characters or commissions?
Yes. Costumary works for costumes, garments, miniatures, models, commissions, and any build with a deadline. The project structure is about the build process, not one specific craft or style.
Workspace
What goes inside a project?
A project can hold reference images, sketches, notes, milestones, material lists, budget entries, build logs, progress photos, deadlines, and assistant conversations. The goal is to keep every decision attached to the project it belongs to.
Can I track materials and budget together?
Yes. Materials and budget are meant to live side by side: what you need, what you already own, what you ordered, how much it cost, where it came from, and whether there is a cheaper or safer alternative.
Does Costumary replace my reference board?
It can, but it does not have to. Think of it as the organized build binder around your reference board. You can gather images, add notes, track decisions, and connect those references to materials, milestones, and build logs.
Build Assistant
What can the Build Assistant help with?
It can help break down a build into steps, suggest material approaches, explain techniques, turn messy notes into a plan, and answer questions using the context in your project. It is a support tool inside the workspace, not the whole product.
Will the assistant understand my specific build?
That is the point. When project context is available, the assistant can reason from your materials, deadlines, notes, and previous build logs instead of giving generic advice.
Should I trust assistant advice without checking it?
No. Treat assistant output like a knowledgeable studio note, not a final authority. Always check safety, tool instructions, material compatibility, and anything involving heat, chemicals, blades, or structural stress.
Privacy
Are my projects public?
No. Projects are private by default. Your build notes, budgets, references, and logs stay in your workspace unless you choose to share them through a feature that makes sharing explicit.
Can I delete my account or data?
Yes. You can request deletion of your personal information and project data, subject to normal legal, billing, security, and backup limits. The privacy page explains the request process in more detail.
Do you sell user data?
No. Costumary is a workspace product, not a data resale business. We use data to provide the service, keep it reliable, support users, and improve the product.
Pricing
Is there a free plan?
Yes. The Starter plan is for trying Costumary and organizing a small number of active projects. Paid plans are for makers who want more projects, deeper planning, and stronger assistant/context tools.
Can I change plans later?
Yes. Your build load changes from season to season, so your plan should not feel permanent. You can move between plans as your workspace needs change.
How do cancellations work?
Paid subscriptions renew unless canceled before renewal. Cancellation should be available through account settings where supported or by contacting support. Canceling stops future renewals but does not automatically refund past charges unless required by law or stated at checkout.
Account
Can I sign in with Google?
Yes. Costumary supports Google sign-in and email/password authentication through Supabase Auth. OAuth setup depends on the production environment being configured correctly.
Can teams or collaborators use Costumary?
The product direction includes shared projects and studio workflows. For MVP use, assume each account owns its workspace unless a team feature is explicitly available in the app.
Where should I send support questions?
Email us at support@costumary.com for account, billing, privacy, or product questions. You can also reach us at hello@costumary.com for general inquiries.
Still deciding if it fits your workflow?
Start with one build. Add your references, next milestone, and material list. You will know quickly whether Costumary belongs in your process.


