Commissions
How to Price Rush Commission Fees
Most makers undercharge for rush orders or refuse them entirely. Here's a framework for pricing expedited commissions that protects your sanity and your margins.
Someone DMs you on a Thursday. They need a full armor set for a convention in three weeks. Your standard turnaround is eight weeks. They'll "pay extra."
This is the moment that separates commission makers who burn out from commission makers who build sustainable businesses. Because "pay extra" could mean $50 or it could mean double your rate. And if you don't have a rush fee policy before the DM arrives, you'll either say yes for too little or say no and leave money on the table.
Why Most Makers Get Rush Orders Wrong
The commission community splits into two camps on rush orders. Camp one refuses them entirely. "I don't do rushes" is a common TOS line, and it's a perfectly valid boundary. Camp two says yes, slaps on a vague surcharge, works 14-hour days for two weeks, delivers on time, and swears they'll never do it again. Then they do it again.
Both camps are reacting to the same fear: that rush orders will wreck their schedule, tank their quality, or anger the clients already in their queue. And both camps are right to worry. A badly priced rush order does all three. (If you're still setting your base rates, start with the full cost breakdown for cosplay commissions before layering rush fees on top.)
The fix isn't refusing rush work. It's pricing it so that when you say yes, the premium compensates you for every real cost of compressing your timeline.
The Hidden Costs of Saying Yes
A rush order doesn't just mean working faster. It means rearranging your entire production schedule. Here's what you're actually giving up when you bump someone to the front of your queue.
Existing clients get delayed. If you have 4 commissions in your queue and you squeeze a rush in front, every other client's timeline shifts. Some will be fine with it. Some won't. That's a relationship cost.
Your personal time disappears. Three weeks instead of eight means evenings and weekends become work hours. That's not overtime. That's your rest, your relationships, your other interests. It has a price.
Quality risk goes up. Rushed work increases the chance of mistakes. A contact cement joint that needed 24 hours of cure time gets 12. A paint coat that should have dried overnight gets a second layer too soon. You know what happens next.
Material costs can spike. Standard shipping becomes overnight shipping when you need EVA foam by Monday. That $8 shipping fee becomes $35. You're buying from local shops at retail instead of waiting for an online sale. Use a budget calculator to see how expedited sourcing inflates the real project cost.
Opportunity cost is real. The hours you spend on the rush order are hours you can't spend on the next commission, personal projects, content creation, or rest that prevents burnout.
If your rush fee doesn't cover all five of those costs, you're subsidizing your client's urgency with your own wellbeing.
The Three Common Rush Fee Structures
Most makers who do charge for rush work use one of these three approaches.
1. Flat Fee
A fixed dollar amount added to any commission completed faster than your standard turnaround. Usually $100-$300 regardless of the project size.
Pros: Simple to communicate. Clients know exactly what the surcharge is.
Cons: A $200 flat fee makes sense on a $2,500 fursuit commission but is absurdly high on a $300 prop. It also doesn't scale with how much faster you're working.
2. Percentage Markup
A percentage of the commission's total price. The most common range is 25-100%, with 50% being the default most craft business guides recommend.
| Markup | On a $1,500 Commission | On a $3,000 Commission |
|---|---|---|
| 25% | $375 | $750 |
| 50% | $750 | $1,500 |
| 75% | $1,125 | $2,250 |
| 100% | $1,500 | $3,000 |
Pros: Scales with project complexity. Bigger projects with more disruption to your schedule carry bigger fees.
Cons: A single percentage doesn't account for how tight the deadline is. A 6-week turnaround on an 8-week project is different from a 2-week turnaround on the same project.
3. Sliding Scale by Timeline
The fee increases as the deadline gets tighter. This is the approach I recommend, and it's the one I'll build into a full framework below.
Pros: Aligns the fee with the actual disruption to your life and schedule. Clients self-select into reasonable timelines because the tighter deadlines cost significantly more.
Cons: Slightly more complex to communicate. Worth it.
The Compression Cost Framework
Here's how I think about rush fees. Your standard turnaround exists for a reason. It accounts for your current queue, your working pace, material lead times, and your life outside of commissions. When a client asks you to compress that timeline, they're asking you to absorb costs that don't show up on a material receipt.
I call this your "compression cost," and it has three tiers. You can model the exact numbers for your own commissions with the commission pricing calculator.
Tier 1: Moderate Rush (50-75% of standard timeline)
Your 8-week turnaround becomes 4-6 weeks. You're rearranging your queue but not destroying your schedule. You might work a few extra evenings.
Surcharge: 25-40% of commission price.
Tier 2: Significant Rush (25-50% of standard timeline)
Your 8-week turnaround becomes 2-4 weeks. This affects your other clients, your personal time, and possibly your material sourcing. You're definitely working weekends.
Surcharge: 50-75% of commission price.
Tier 3: Emergency Rush (under 25% of standard timeline)
Your 8-week turnaround becomes less than 2 weeks. Everything else stops. You're working full days including weekends, expediting material shipping, and the quality risk is significant.
Surcharge: 100%+ of commission price.
Rush Fee Tiers on a $2,500 Fursuit Commission
Real Math: A $2,500 Fursuit Head Rush
Let's say you normally charge $2,500 for a fursuit head with a moving jaw and follow-me eyes. Your standard turnaround is 8 weeks.
A client messages you in mid-July. They need the head for a convention on August 9. That's 3 weeks. Your standard timeline cut by 63%. That's a Tier 2 rush.
| Line Item | Standard | 3-Week Rush |
|---|---|---|
| Base commission | $2,500 | $2,500 |
| Rush surcharge (60%) | $0 | $1,500 |
| Expedited fur shipping | $0 | $45 |
| Total | $2,500 | $4,045 |
Is that a lot? Yes. But here's what the client is buying: they're buying your evenings, your weekends, and your willingness to delay two other people's commissions. They're buying overnight shipping on faux fur because your usual supplier's standard delivery takes 7-10 business days. And they're buying the risk buffer for mistakes you might make under time pressure.
If $4,045 feels too expensive to the client, that's the system working. The price is supposed to make people think twice. The ones who proceed are the ones who genuinely need it and are willing to pay for the disruption they're causing.
When to Say No (Even With Rush Fees)
Rush fees aren't a magic word that makes every timeline possible. Here are the situations where the answer should be "no" regardless of what someone offers to pay.
The timeline is physically impossible. A full digitigrade fursuit in 2 weeks doesn't become possible at any price. Contact cement has cure times. (The same applies to EVA foam sealing, which needs multiple coats with drying time between each.) Fur needs to be shaved and airbrushed. Some processes can't be compressed without the product falling apart.
Your queue is already at capacity. If you're behind on existing commissions, taking a rush order means breaking promises to people who've already paid you. No rush fee is worth destroying trust with 4 existing clients.
Your health is already strained. If you're running on 5 hours of sleep and your wrists hurt, a rush order is a fast track to repetitive strain injury and a multi-week recovery that delays everything. Charge whatever you want for the rush. You can't spend the money from a hospital bed.
The client has a history of being difficult. Rush timelines create high-pressure situations. If this client already sends 15 messages a day about their standard-timeline commission, imagine what they'll be like with a deadline in 10 days.
How Rush Fees Protect Your Existing Clients
Here's the part that feels counterintuitive: rush fees aren't just for you. They protect the people already in your queue.
When you charge a significant premium for rush work, three things happen. First, fewer people request rushes, which means fewer disruptions to your schedule. Second, when someone does pay the premium, the extra income gives you the capacity to work additional hours without burning out (or to hire help). Third, your existing clients see that you take queue order seriously. They know their slot is protected.
Without rush fees, your queue is a suggestion. Anyone with urgency and a standard-rate payment can jump the line. That's not a queue. That's chaos. If you're still tracking everything in a spreadsheet, a proper commission tracking workflow helps you visualize exactly whose timeline shifts when a rush comes in.
Communicating Rush Fees Before They're Needed
Put your rush policy in your TOS, your commission form, and your pinned social media post. Don't wait until someone asks. Here's a template you can adapt:
Rush orders are available when my schedule permits. Rush fees are based on how much the timeline is compressed from my standard turnaround:
- 50-75% of standard timeline: 25-40% surcharge
- 25-50% of standard timeline: 50-75% surcharge
- Under 25% of standard timeline: 100%+ surcharge
Rush fees cover schedule rearrangement, expedited materials, and extended work hours. They're non-negotiable and non-refundable.
When a client sees this upfront, the conversation shifts from "can you do a rush?" to "I see your rush tiers, here's my timeline, what would the fee be?" That's a much better negotiation starting point.
Tracking Rush Orders Without Losing Your Mind
The biggest operational challenge with rush orders isn't pricing them. It's managing the timeline chaos they create. When you bump a rush to the front of your queue, you need to know exactly which clients are affected and by how many days.
Costumary's project timeline tracking lets you manage your full commission queue with deadlines, milestones, and client communication in one workspace. When a rush order comes in, you can see exactly what shifts and communicate updated timelines to affected clients before they have to ask.
If you're using the commission pricing formula to set your base rates, rush fees layer on top cleanly. Base price (materials + labor + overhead + margin) plus your rush surcharge percentage equals your quoted price. No guessing.
Rush Fees Are a Boundary, Not a Penalty
The biggest mindset shift I had to make: rush fees aren't punishing clients for wanting things fast. They're compensating you for what you sacrifice to make it happen.
A surgeon doesn't feel guilty about charging more for emergency surgery. A plumber doesn't apologize for weekend rates. Your craft is skilled labor. Your time has a market rate. When someone asks you to rearrange your life around their deadline, the premium isn't greed. It's math.
Set your tiers. Put them in your TOS. And the next time that Thursday DM arrives, you'll have an answer ready that protects your schedule, your sanity, and your margins.
Track your commissions, timelines, and rush order queue in Costumary. Built for makers who treat their craft like a business. Check out the commission workflow to see how it works.
